← Kenrick Tan / Back to work

Case study

Platform DX Toolkit

Golden paths, CLI tooling, and onboarding flow for platform teams.

Built a developer experience toolkit that turned weeks of onboarding into days.

Impact

Onboarding cut to 3 days

Impact

90% self-serve adoption

Impact

32 cross-team enablement wins

Impact

Platform tickets reduced by 71%

Impact

New service setup time: 2.5 hours (was 4 days)

Problem

New services required heavy manual setup, and knowledge transfer was inconsistent across teams.

Architecture

Developer Experience Flow

Select a component to explore its role and connections.

12345

DX CLI

One-command scaffolding

Connects to: Templates, Environments

Approach

  • Delivered a single CLI for environment provisioning and data seeding.
  • Created golden paths with guardrails and versioned templates.
  • Documented the platform with action-based playbooks and demos.

Outcomes

  • Teams ship new services with confidence and consistency.
  • Platform maintainers focus on upgrades, not troubleshooting.
  • Developer sentiment improved with clear, self-serve workflows.
  • Cross-team enablement went from ad-hoc to scheduled sessions.
  • Service provisioning went from ticket-based to CLI-driven.

Metrics

Before → After comparison

Before

onboarding Time
2-3 weeks
self Serve Rate
15%
platform Tickets Monthly
47
setup Time
4 days

After

onboarding Time
3 days
self Serve Rate
90%
platform Tickets Monthly
14
setup Time
2.5 hours

Stack

Go CLIHelmPostgresArgo